Drivers of employment effects in tourism-related sectors: the case of Mainland China

PurposeTourism is a labor-intensive sector with extensive links to other industries and plays a vital role in creating employment. This study aims to propose a new framework to analyze the intrinsic structure of the employment effects of tourism-related sectors and their drivers.Design/methodology/approachThis study uses input–output and structural decomposition analysis (IO-SDA) to quantify the employment effects of tourism-related sectors and their driving mechanisms based on China's I-O tables of 2002, 2007, 2012 and 2017.FindingsThe results show a declining trend in the intensity of direct or indirect employment effects in tourism-related sectors, indicating a decreasing number of jobs directly or indirectly required to create a unit of tourism output. Among tourism-related sectors, catering has the highest intensity of indirect employment effects over the study period. Catering stimulates the indirect employment of agriculture, forestry, animal husbandry, fishery and food and tobacco manufacturing. The decomposition analysis reveals that final demand is the largest contributor to the increase in tourism employment, while technological progress shifts from an employment-creation effect in 2002–2012 to an employment-destruction effect in 2012–2017.Originality/valueThis study proposes a new analytical framework to investigate the structural proportional relationship between the direct and indirect employment effects of various tourism-related sectors and their dynamic changes. Doing so, it provides valuable references for policymakers to promote tourism employment.

Exploring tourist opinion expression on COVID-19 and policy response to the pandemic's occurrence through a content analysis of an online petition platform. (Special Issue: COVID-19 and tourism.)

Numerous studies have examined disasters and crises affecting the tourism industry but very few have explicitly explored public opinion regarding a health-related crisis alongside a policy response to its occurrence. The COVID-19 pandemic with its rapid evolution and lasting detrimental implications has provided a unique opportunity to fill this knowledge gap. This study conducts a systematic content analysis of an online petition platform to explore public opinion on COVID-19 in the tourism context and the actions undertaken by the national government of China. The results demonstrate that trip cancellations and postponements represent the prime area of tourist concern, closely related to the issue of refunds. Mounting dissatisfaction with the service provided is triggered by ineffective communication about how to cancel and process refunds, and generates numerous complaints. However, the study finds that the policy action does not always regard tourist concerns, demands, and interests, because it primarily revolves around the problem of financial losses and focuses on the rapid economic rebound of the national tourism industry. The study recommends the need for policy instruments to understand and subsequently integrate public concerns in the design of interventions for crisis recovery.